Bima Diary

FAQ

Questions and answers

What agents ask most about Bima Diary.

Getting started

What is Bima Diary?

An app for insurance agents and POSPs to keep their whole book: clients and families, policies of every line, vehicles with their RTO documents, KYC and claims. Home shows who is due each day, and every reminder opens in WhatsApp or SMS for you to send.

Who is it for?

Agents who sell life (including LIC), health, motor and general insurance, alone or all together. When you start, you pick what you sell and the app puts those lines first.

How do I bring in my existing book?

Import your Excel or CSV sheet: the app matches the columns it knows and asks only about the rest, and rows with a missing date or number still come in. You can also add policy PDFs, which are read on your device, or fill a short form.

Do I need a password?

No. You sign in with a 6-digit code sent to your email. A sign-in lasts 90 days from the last time you use it.

Can I use it on my phone and my laptop?

Yes. Sign in with the same email on both and the same book is on each. You can add the app to your phone's home screen and open it like any other app.

Your data

Does it work without internet?

Yes. The app opens and works with no signal, including reading PDFs and importing Excel. Changes wait on the device and go to your account when the internet is back.

Where is my data kept, and who can see it?

With an account, your book is stored on Cloudflare's servers, in a database for the records and in storage for the file copies. In the app only you can see it, after signing in. The Privacy Policy says exactly what is kept and who can reach it.

Is Aadhaar stored?

Only the last 4 digits of an Aadhaar number are kept, never an image. A PDF that shows an Aadhaar number is refused.

Can I take my data out, or delete it?

Yes. In Settings, Download my data gives you a backup file of everything in your account, and Delete my account removes the account and everything in it.

Do my clients see your name?

No. Messages, quotes and your visiting card carry only your name and number. No client ever sees your commission.

Plans and payment

What does the Free plan include?

20 clients, 20 AI documents and 20 manual documents a month (reading copies on your device is free), use on phone and laptop, every calculator and phone reminders, free for 1 year. See all plans.

How do paid plans work?

Each payment is for 3 months of one plan. There is no subscription and nothing is charged automatically: a payment adds 3 months from today or from your current end date, whichever is later.

What happens when a plan ends?

Nothing is hidden or deleted. Reading your book, search, renewals, the calculators, calls and backup never stop on any plan; only adding more than the plan allows waits until you choose a plan.

Does the app send messages to my clients by itself?

No. Every WhatsApp or SMS opens with the message written for you, and you read it and press send yourself.

The calculators

How exact is the motor premium?

It is an approximate guide worked out from the motor tariff, and the tariff date is shown on every quote. The insurer's own quote decides the premium.

Does the app compare insurers or recommend plans?

No. Bima Diary is a tool for your own book. It does not sell insurance, compare insurers or rank plans, and every calculator says it is an estimate, not advice.

Open your diary today

Start on the Free plan: 20 clients, free for 1 year, with no card needed. Bring your book in and it shows on Home the same day.